Last updated 27 October 2026
This policy covers Timetably Plus, the optional paid plan of Timetably.
You can cancel at any time, in the app's Settings or in your UPI app's Autopay section. Cancelling stops all future charges. You keep Timetably Plus until the end of the period you have already paid for, and it is not renewed after that.
Payments are not refundable, including for unused time in a period you have already started. The free period for new accounts lets you try Plus before paying.
If you are charged by mistake, for example charged twice for the same period or charged after you cancelled, email us within 30 days and we will refund the wrong charge in full. Refunds go back to the account you paid from, usually within 5 to 7 working days.
If a renewal payment fails, Plus ends at the end of the period already paid for. Nothing you created is deleted; Plus features lock until you subscribe again.
Email hello@timetably.app with the email you sign in with and the payment date. We reply within 2 working days.
Also see: Pricing, Terms of Service, Contact, Privacy Note